Preface

Psyche AI Technology (Beijing) Co., Ltd. understands the importance of personal information to you and will do its best to protect the security and reliability of your personal information.
You can learn more about our collection and use of personal information by reading this privacy protection guide, so that you can better understand our services and make appropriate choices.
Please read and understand this Privacy Agreement (hereinafter referred to as "this Agreement") before submitting personal information to Psyche AI Technology

I. What information will we collect from you?

Personal information refers to various information related to identified or identifiable natural persons recorded electronically or in other ways, excluding anonymized information.
We will collect information based on legal, legitimate, and necessary principles, and the information we collect or ask you to provide will be used to ensure the basic normal operation of the product; Implement various functions and services; Optimize and improve products and services; Ensure the safety of products, services, and user usage; Comply with laws, regulations, and relevant national regulations.
You are not required to provide personal information to Psyche AI Technology, but in some cases, if you choose not to provide it, Psyche AI Technology may not be able to provide you with relevant products or services, nor can it respond or solve the problems you encounter.

1. When you visit the Psyche AI Technology website, we collect the following information from you:

When users visit our website, in most cases, we will anonymously collect the following information from users: click actions, visit pages, date and duration of user visit to the website, user sources (through which channels the user knows and visits the Psyche AI Technology website), etc

2. When you choose to submit your personal information to us, we collect the following information from you:

Account registration information: such as name, gender, age, email, address, country, postal code, phone number, company name and industry, etc.
Order and payment information: such as purchased products, purchase date and order quantity, bank and credit card information, or other payment information

3. When you use our products and services, we collect your information as follows:

Psyche AI Technology has multiple products and services, and different products and services may collect different personal information. The personal information we collect is limited to the following scope:
- Device and Network Information: We will collect information about your device when using Psyche AI Technology products and services, such as device type, device name or model, device configuration, device identifier, operating system type and version, software version, browser type and version, screen resolution, language settings, IP address, MAC address, network service provider, size and name of the files you operate on, and other technical information that varies depending on the product
- Log Information: When you use the products and services of Psyche AI Technology or view the content provided by us, Psyche AI Technology will automatically collect and store necessary log information, such as the time of each service visit, page path visited, client IP address, event information (such as startup, click, operation, error, crash, restart, upgrade), etc

4. Other necessary information for implementing product functions.

II. How do we use information

We will use the collected information within the purposes covered by this agreement. If we use your personal information beyond the scope of the claimed purpose and direct or reasonable association at the time of collection, we will inform you again and obtain your explicit consent before using your personal information

Psyche AI Technology will collect information about you for the following purposes:
1. Create an account: Users interested in Psyche AI Technology products and services can create a Psyche AI Technology account. This account can provide you with identity authentication and permission management to protect the security of products and services when using Psyche AI Technology products and services; Contact you, send you important notifications, etc. To create an account, we will collect the personal information you provide us, including the name, account, password, email, contact phone number, country or region information you have entered
2. In order to provide users with ordered products and services, realize the basic functions and other functions of the product
3. In order to fulfill the contract between the user and Psyche AI Technology, it is necessary for Psyche AI Technology to obtain necessary information to identify and send bills to the user, and collect fees according to the agreed payment method
4. Verify your identity and provide customer service or support to prevent others from stealing your account and prevent piracy
5. Analyze your usage of our website and products to better understand their usage, thereby improving our products, services, and user experience, attracting and retaining users
6. Internal statistical and analytical purposes of Psyche AI Technology
7. Other uses with your consent

III. How We Use Cookies

To ensure the normal operation of the website and products, and to help you obtain a more convenient access experience, we will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store your preferences and other data, helping you avoid the hassle of repeatedly filling in personal information and entering historical search content. You can manage or delete cookies according to your preferences, and you can also clear all cookies saved on your computer. We will not use cookies for any purpose other than those stated in this policy. Most web browsers have a feature to block cookies. You can clear all cookies saved on your computer through the browser settings option, but doing so may require you to personally change user settings every time you visit our website

IV. Will we share or disclose your information?

We will not disclose your information to third parties for their respective independent marketing or commercial purposes.

However, except for the following situations:
1. Other parties with your consent
2. With your consent, we will share your information with other parties
3. In addition, according to relevant laws, regulations, and national standards, we have the following exceptions for sharing, transferring, and publicly disclosing with your consent:
- Directly related to national security and national defense security.
- Directly related to public safety, public health, and major public interests.
- Directly related to criminal investigation, prosecution, trial, and enforcement of judgments.
- For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain my consent.
- Personal information subjects disclose their personal information to the public on their own
- Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels

V. How do we protect your personal information

1. Security measures: We provide corresponding security measures for your information to prevent loss, improper use, unauthorized access or disclosure.
- We strictly abide by laws and regulations to protect the communication secrets of users.
- We use security measures that are not lower than the security level of industry peers to ensure the security of information.
For example, we use encryption technology, anonymization processing, and other means to protect your personal information.
- We establish specialized management systems, processes, and organizations to ensure information security.
For example, we strictly limit the scope of personnel accessing information, require them to comply with confidentiality obligations, and conduct reviews.

Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that in the Internet industry, even if we try our best to strengthen the security measures, it is impossible to always guarantee the security of information 100% due to technical restrictions and possible malicious means. We will try our best to ensure the security of the personal information you provide us. You are aware and understand that the system and communication network you use to access our services may encounter problems due to factors beyond our control. Therefore, we strongly recommend that you take proactive measures to protect the security of personal information.

2. Security incident handling measures:

If a personal information leakage or other security incident occurs, we will activate an emergency plan to prevent the escalation of the security incident, and inform you through push notifications, announcements, and other forms.
We would like to remind you that the personal information protection measures provided in this privacy policy only apply to this product and related services. Once you leave this product and related services, browse or use other websites, services, and content resources, we have no ability or obligation to protect any personal information you submit on websites other than this product and related services, regardless of whether you log in, browse, or use the aforementioned software or website based on the links or guidance of this product.

VI. Your Rights

We fully protect your right to access, modify (update or correct), delete, and revoke authorization and consent to your personal information, so that you have sufficient ability to protect your privacy and security.

1. Manage and revoke authorization for your information.
If you believe that we have violated laws and regulations or our agreement to collect and use your personal information, you can send an email psyche@psyai.net Contact us and request the deletion of your relevant personal information. We will confirm the issue as soon as possible and have a dedicated person respond and handle it promptly after verifying your user identity.

2. Complaints and Reports

In certain business functions of this product and related services, we may make decisions based on non manual automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you can send an email psyche@psyai.net Get in touch with us

3. If we cease operations, we will promptly stop collecting your personal information. We will notify you of the cessation of operations in the form of individual deliveries or announcements, and delete or anonymize your personal information held.

VII. Protection of Minors

We attach great importance to the protection of personal information of minors. According to relevant laws and regulations, if you are a minor under the age of 18, you should obtain the consent of your parent or legal guardian before using this product and service. According to relevant laws and regulations, if you are a child under the age of 14, before using this product or service, you should follow the registration and use process, obtain the consent of your parents or legal guardians in advance, and have your parents or legal guardians help you complete the product or service registration process, so that you can use the products or services we provide.

VIII. Changes

We may revise this privacy protection guideline in a timely manner. When the terms of the privacy protection guidelines are changed, we will inform you of the updated privacy protection guidelines through red dots or other means during version updates, and explain the effective date to you.

IX. Contact Us

If users need to contact Psyche AI Technology for any reason (including exercising any rights related to personal information protection mentioned above), please contact us psyche@psyai.net